Good Governance
in Public Sector

Our certificate program consists of 4 modules, each module is 4 days long, and classes are held twice a week.

Module I - Good Governance and Sustainability in the Public Sector

• Good Governance and Participatory Democracy in the Public Sector
• The Modern State and the Role of the State
• Measuring Governance Quality, Sustainable and Integrated Governance
• Increasing Confidence in Public Administration
• Regulatory and Supervisory Role of Public Institutions
• Global Issues and Global Governance
• Future Trends

Module II - Regulatory Reform and Scientific Methods in Public Policy

• Strategic Management and Planning
• Regulatory Impact Analysis Methodology and Evaluation Methods
• Option Appraisal Methods in Impact Analysis
• Social Analyses in Regulatory Policies
• Regulatory Reform and Holistic Government
• Effective Implementation of Public Policies
• Capacity Building and Reducing Administrative Burdens
• Measurement, Evaluation, and Reporting

Module III - Participatory Democracy and Open Government

• Change in “Public/Citizen” Relations and Participatory Democracy
• Stakeholders and Collaborative Problem-Solving – Implementation Cycle
• Increasing Citizen Participation and Communication
• Role of Local Governments in Participatory Democracy
• Public Expenditure Analysis
• Accountability and Ethics in the Public Sector
• Socio – Economic Development Maps
• Citizen’s Report: Citizen Satisfaction Surveys

Module IV - Effectiveness and Innovation in Public Service Delivery and Innovation

• Effective Problem Solving and Implementation in the Public Sector
• Private Sector and NGO Partnerships in Effective Problem Solving and Implementation
• Performance Management and Learning Culture in Effective Problem Solving and Implementation
• Developing Local Governments in Effective Problem Solving and Implementation
• Innovation in Public Service Delivery
• Innovation in Public Service Deliver 1: E-Government
• Innovation in Public Service Deliver 2: Social Entrepreneurship
• Innovation in Public Service Deliver 3: Behavioral Economics and “Nudge”

Those who attend at least 80% of the course will be awarded a certificate at the graduation ceremony.